Money Refund Policy

Money Refund Policy

In case you are not 100% satisfied with your purchase Romosa offers you the possibility to return or exchange item(s) within 14 days after you receive your order. If you revoke your purchase, you will receive payments that you have made within 3-10 days after we receive your returned item(s). All refunds find place with the same payment method you used to place an order.

If you like to return an item, please send an e-mail with your order number to info@romosaofficial.com. You will receive a return label that you can use to send back your package. Romosa is not responsible for any costs are made for returns. The costs of € 6,00 for returning item(s) will automatically be deducted from your refund.

You are welcome to return your online purchase in our store. Please note that in-store returns are eligible for a refund in the form of a store voucher only. This voucher can be used on any future in-store purchase.

If you prefer a refund to your original payment method, please process your return through our online returns portal, as money refunds cannot be issued in our stores.

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Osdorpplein 818 L
1068TD Amsterdam
Netherlands